After installing Character Studio, a series of error messages are displayed while 3D Studio MAX R3 is initializing. Clicking OK on each message allows 3D Studio MAX R3 to start, but the Biped button is not shown in the Create > Systems menu. There are two error messages, but the second one is displayed twice. The error messages are shown below:
a) 3dsmax.exe - Unable to locate DLL (The message indicates a missing util.dll file.
b) 3dsmax.exe - Entry Point Not Found (The message indicates an entry point error in the Bitmap Manager, bmm.dll)
If you search the 3D Studio MAX folder structure, you will find that the util.dll file is not present. However, this set of messages is misleading and can cause you to waste time diagnosing the problem.