I have just upgraded all of my programmers to Catia PLM V5-6R2014 SP4 and one of them is having an intermittent issue. He will be working with models and his mouse cursor will suddenly disappear.
He said it seems like it is mainly when he opens menus. When moving the mouse around the menus, things light up as they get highlighted, so it is still there, just invisible. He can click the Alt key to get it to show back up, but it will eventually disappear again.
Also, the cursor is visible when moved off of Catia and over the desktop or other applications, but is still invisible when brought back to Catia. This only happens in R24 and not in R23.
I have verified that all the drivers are up to date on his machine. I also tried multiple versions of drivers for his video card. He is using Windows 7 Enterprise x64 on a Dell Precision T3600 with a Quadro K2000.
He said it seems like it is mainly when he opens menus. When moving the mouse around the menus, things light up as they get highlighted, so it is still there, just invisible. He can click the Alt key to get it to show back up, but it will eventually disappear again.
Also, the cursor is visible when moved off of Catia and over the desktop or other applications, but is still invisible when brought back to Catia. This only happens in R24 and not in R23.
I have verified that all the drivers are up to date on his machine. I also tried multiple versions of drivers for his video card. He is using Windows 7 Enterprise x64 on a Dell Precision T3600 with a Quadro K2000.