L
lecorbusier
Guest
Hi there
We are an high school, we use catia V15 and we have a "little" problem:
We add to change the network adapter on our license server so the mac address has changed. This way our Catia licenses aren't valid anymore.
We asked to the DS support for new licenses, as we don't pay for support (it's too expensive for us) it has been quite difficult to obtain new licenses but they finished by sending some new ones.
Now we want to register these new licenses and it is impossible:
When we run the Basic License Tool (v4.6.7) to enroll our new licenses we obtain an error "CLN-83: (LS) Incorrect target in password".
We asked again the support for help and this time it was definitely "NO!", they want us to pay about 600$ for help and we can't.
Who can help us? It's urgent: our students have their exam in a few weeks and need to work on their files.
Thanks in advance for your help
Phil
We are an high school, we use catia V15 and we have a "little" problem:
We add to change the network adapter on our license server so the mac address has changed. This way our Catia licenses aren't valid anymore.
We asked to the DS support for new licenses, as we don't pay for support (it's too expensive for us) it has been quite difficult to obtain new licenses but they finished by sending some new ones.
Now we want to register these new licenses and it is impossible:
When we run the Basic License Tool (v4.6.7) to enroll our new licenses we obtain an error "CLN-83: (LS) Incorrect target in password".
We asked again the support for help and this time it was definitely "NO!", they want us to pay about 600$ for help and we can't.
Who can help us? It's urgent: our students have their exam in a few weeks and need to work on their files.
Thanks in advance for your help
Phil