to acces helpfile

[ronyraj2004]

hi all, am new in solid edge,,,,wh i try to acces the tutorials and helpfiles in it,,,a message was displayed,, cannot open,no translators are found,wt is the problemm ,,can anyone help me??thanks ,,

 

[andrewyipko]

Hi Ron,

Running the help files and tutorials do not have anything to do with translators.
Which version of SE are you running?
Did you access from Help > Solid Edge Help or Tutorials?

Otherwise, try reinstalling your Solid Edge?

Regards,
Andrew

 

[ronyraj2004]

tahnks for ur attention, am using solidedge 17,,i cant acces it from help also....itry it many time by reinstalling,,,,my doubt is there any extra utility is required?

 

[andrewyipko]

Did you try to apply the latest Solid Edge update to your v17? The latest update for SEv17 is Update14. Anyway, what's the exact error message? Maybe i can help to get a resolution with it.